Shipping & FAQ's
Which currency are items priced in?
Prices on this website are in US Dollars (USD).
Purchases made and shipped within Canada are eligible for a discount* to counter the current exchange rate. Please message/ email for coupon code prior to purchase.
(* discount subject to change based on market conditions)
What is your payment policy?
Peacock & Lime gladly accepts payments via credit cards and Paypal.
We also accept credit & debit payments and Etsy Gift Cards via Etsy's Direct Checkout through the Peacock & LimeEtsy shop!)
What are your delivery options?
All shipping is done either via Canada Post Regular Standard Airmail, or courier/USPS - unless otherwise requested.
This service does not come with insurance or a tracking number option. Insurance may be purchased at an additional cost.
Tracked packet and Xpresspost options are available - please contact for more information and for pricing. Costs will vary according to region.
Within Canada, prices start at approximately $13.00
To the United States, tracked packets start at approximately $ 15.00
Do you provide International delivery?
Absolutely! Contact us for shipping rates to countries not already listed.
Please note CUSTOMS FEES/DUTIES
International shipments (to countries OUTSIDE of Canada) may be subject to customs fees/import duties. These charges are the responsibility of the buyer as they are levied by the destination country's government, not by Peacock & Lime.
When can I expect my order?
Items usually ship out within two business days after payment is received, via Canada Post Regular Standard airmail or courier/USPS unless requested otherwise.
For delivery times, please allow for up to...
2 weeks for delivery when shipping within Canada.
1- 3 weeks for delivery when shipping to the United States.
3+ weeks for delivery when shipping International.
Delivery times are generally much quicker than stated above, as all packages are shipped via air mail, but they can be delayed at customs - which, unfortunately, is beyond our control.
How do I track my order?
If a tracked shipping option has been purchased, an email notification with the tracking number and information will be sent with your order confirmation.
Insurance is extra, but recommended, as Peacock & Lime can not be held responsible for lost or damaged items once they have been shipped.
How do I redeem a GIFT CERTIFICATE?
Congratulations - lucky you!
At this time, gift certificates are only available through our Etsy Shop.
To redeem a gift certificate:
* Browse through the Etsy shop & select the item(s) you would like to purchase.
* Click on the green Cart (checkout) button on Etsy.
* Choose the ‘Other’ payment option.
* In the Message to Seller section, please type in the gift certificate code.
*A convo will then be sent to you to confirm your order and to issue a revised invoice from Paypal, if applicable.
Have fun shopping!