Now offering free shipping on all orders to the US & Canada !

Shipping & FAQ's


Which currency are items priced in?

Prices on this website are in US Dollars (USD).

Purchases made and shipped within Canada are eligible for a discount* to counter the current exchange rate. Please message/ email for coupon code prior to purchase. 

(* discount subject to change based on market conditions)

 

What is your payment policy?

Peacock & Lime gladly accepts payments via credit cards and Paypal.

We also accept credit & debit payments and Etsy Gift Cards via Etsy's Direct Checkout through the Peacock & LimeEtsy shop!)

 

 

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What are your delivery options?

All shipping is done either via Canada Post Regular Standard Airmail, or courier/USPS - unless otherwise requested.

This service does not come with insurance or a tracking number option. Insurance may be purchased at an additional cost. 

Tracked packet and Xpresspost options are available - please contact for more information and for pricing. Costs will vary according to region.

Within Canada, prices start at approximately $13.00

To the United States, tracked packets start at approximately $ 15.00

 

Do you provide International delivery?

Absolutely! Contact us for shipping rates to countries not already listed.

Please note CUSTOMS FEES/DUTIES
International shipments (to countries OUTSIDE of Canada) may be subject to customs fees/import duties. These charges are the responsibility of the buyer as they are levied by the destination country's government, not by Peacock & Lime. 

 

When can I expect my order?

Items usually ship out within two business days after payment is received, via Canada Post Regular Standard airmail or courier/USPS unless requested otherwise.  

For delivery times, please allow for up to...

2 weeks for delivery when shipping within Canada.
1- 3 weeks for delivery when shipping to the United States.
3+ weeks for delivery when shipping International.

Delivery times are generally much quicker than stated above, as all packages are shipped via air mail, but they can be delayed at customs - which, unfortunately, is beyond our control.

 

How do I track my order?

If a tracked shipping option has been purchased, an email notification with the tracking number and information will be sent with your order confirmation.

​Insurance is extra, but recommended, as Peacock & Lime can not be held responsible for lost or damaged items once they have been shipped.

 

 

How do I redeem a GIFT CERTIFICATE?  

Congratulations - lucky you!

At this time, gift certificates are only available through our Etsy Shop.

To redeem a gift certificate:

* Browse through the Etsy shop & select the item(s) you would like to purchase. 

* Click on the green Cart (checkout) button on Etsy. 

* Choose the ‘Other’ payment option. 

* In the Message to Seller section, please type in the gift certificate code. 

*A convo will then be sent to you to confirm your order and to issue a revised invoice from Paypal, if applicable. 

Have fun shopping!