Shipping & FAQ's
✤ Free shipping on all orders $25+ usd - to the US & Canada! ✤
Which currency are items priced in?
Prices on this website are listed in US Dollars (USD). A currency exchange calculator is located at the top of the home page to see adjusted prices in various other local currencies.
What is your payment policy?
Peacock & Lime gladly accepts payments via most major credit cards, Apple Pay, Google Pay and Paypal.
We also accept credit & debit payments and Etsy Gift Cards via Etsy's Direct Checkout through the Peacock & LimeEtsy shop!)
What are your delivery options?
All shipments to the US are shipped via courier/USPS - unless otherwise requested. This service includes a tracking number for USPS. Insurance may be purchased at an additional cost.
All domestic and overseas shipments are sent via Canada Post Regular Standard Airmail - unless otherwise requested. This service does not come with insurance or a tracking number. Both may be purchased at an additional cost.
Tracked packet and Xpresspost options are available - please select during checkout or contact for more information and for pricing. Costs will vary according to region.
Within Canada, prices start at approximately $13.00
Do you provide International delivery?
Absolutely! Contact us for shipping rates to countries not already listed.
Please note CUSTOMS FEES/DUTIES
International shipments (to countries OUTSIDE of Canada) may be subject to customs fees/import duties. These charges are the responsibility of the buyer as they are levied by the destination country's government, not by Peacock & Lime.
When can I expect my order?
Items usually ship out within two business days after payment is received, via Canada Post Regular Standard airmail or courier/USPS unless requested otherwise.
For delivery times, please allow for up to...
2 weeks for delivery when shipping within Canada.
1- 3 weeks for delivery when shipping to the United States.
3+ weeks for delivery when shipping International.
Delivery times are generally much quicker than stated above, as all packages are shipped via air mail, but they can be delayed at customs - which, unfortunately, is beyond our control.
How do I track my order?
If a tracked shipping option has been purchased, an email notification with the tracking number and information will be sent with your order confirmation.
Insurance is extra, but recommended, as Peacock & Lime can not be held responsible for lost or damaged items once they have been shipped.
How do I redeem a GIFT CERTIFICATE?
Congratulations - lucky you!
To redeem a gift certificate:
* Browse through the shop & select the item(s) you would like to purchase.
* Click on the Shopping Cart (checkout) button (located in the top right corner).
* Enter the voucher # in the discount code box and hit apply.
Have fun shopping!
Did you know? ....
As of June 2019 - Peacock & Lime jewelry has been shipped to 6 continents, 25 countries, 8 Canadian provinces and 48 US states (every state except for Montana, South Dakota and Rhode Island) ... now if only to figure out a way to hand deliver them all! 😉
